York's Chocolate Story

08.03.2025

Fabulous tour, Austin was very entertaining and the management team were excellent sorting out my problem, when I needed to rearrange my original booking

08.03.2025

This was brilliant! Loved every second of it, ate chocolates around the tour, and then was able to make our own chocolate too! Was so yummy! And of course we had to buy some afterwards!

08.03.2025

Interesting if a little expensive.

06.03.2025

Amazing! This was so much better than I was expecting. Sarah was funny and told the story of York’s history in the chocolate industry very well. It was fun and engaging, Thank you!

06.03.2025

Reanna was a great tour guide. We effectively had a 'private' tour with nobody else in our group. An excellent experience all round. Thank you.

06.03.2025

Thoroughly enjoyed the classic guided tour. Lots of interesting facts about the local chocolate 'founding families' and how this make's up a significant part of York's rich history. The tour has some interactive elements, some samples and explains the process of making the chocolate. Our tour guide Pip was brilliant throughout, lots of fun. She really knows her stuff. Thank you for a really memorable part of our full day out visiting York.

06.03.2025

Very interesting & entertaining history of Rowntrees and Terry's chocolate makers of York, some good chocolate tastings, we made our own chocolate lollipops and staff very knowledgeable, helpful and friendly. Definately worth a visit.

05.03.2025

This was incredible! Our tour guide, Josh, was an excellent storyteller and kept our group entertained the whole time. There was also a lovely woman on the ticket desk who gave us some brilliant food recommendations around York. Great value for money and a highly enjoyable experience.

05.03.2025

Free samples and they've made a fairly dry subject as interesting and interactive as possible. Very expensive for a family trip for little over an hour.

05.03.2025

As we're from the Midlands, we had to visit as a 'rival' to Cadbury World. This is absolutely worth the trip! Amy, our guide, was fantastic and full of enthusiasm and knowledge. If you can, book the day/night before as we saved £8 for the 2 of u. Making a chocolate lolly to take home was a nice and unexpected treat!

05.03.2025

What a fantastic place , entertaining, educational and fun.

04.03.2025

A really enjoyable tour! Josh, our tour guide was brilliant, had all the knowledge and all the passion. I would definitely recommend to anyone visiting York. Well worth the money

04.03.2025

We had a blast at York's Chocolate Story! Our tour was hosted by Lee who was brilliant! He was knowledgeable and made the tour entertaining. I highly recommend doing a tour here!

04.03.2025

Did the truffle rolling tour with my daughter for her birthday. Kelly, our tour guide was lovely fun lady who was down to earth and very informative. Had a great time. Thankyou so much!

03.03.2025

Wonderful experience

03.03.2025

We visited yesterday. The welcome we received by Rowan was lovely. He was so happy, and enthusiastic about the tour, he clearly loves his job and we couldn’t help but smile. Austin our tour guide was very knowledgeable and delivered the Information in a fun and interesting way. He had a wide range of ages on the tour and he catered well for us all. The children on the tour loved taking part in the interactive virtual chocolate factory. The various chocolate treats throughout the tour were delicious. We learnt a lot about the history of chocolate in York and how it’s made (also who knew there were so many favours of KitKat!). We made lollies to take home and watched a professional chocolatier at work - fascinating! We highly recommend this as a great thing to do whatever your age.

02.03.2025

Loved the tour and learning all about Yorks history with chocolate, oh and watching the chocolate being made was amazing!

02.03.2025

Informative and good fun.

02.03.2025

We visited York's Chocolate yesterday. It was nice to sample different chocolate as we went round, and my granddaughter loved making her own chocolate lolly. Thanks to our guide, Amy, for making our visit truly enjoyable.

02.03.2025

Great and interactive tour. Our guide, Amy was great. Very informative and had good humour. Loved making our own chocolate lollies. Would definitely recommend.

02.03.2025

An eye-opening experience! I remember thinking what has York got to do with chocolate? Rather a lot as it happens. We learned so much. Kelly was our guide and she was fantastic. An incredible ambassador for York and York’s Chocolate Story.

01.03.2025

An informative experience, much better than a certain Birmingham based chocolate tour! The tour was generous on the amount of samples you got and had some fairly innovative methods of delivering the content. Our tour guide was excellent, but I have forgotten her name - sorry! It was disappointing to see the front of the store rearranged so that there was no seating for a hot chocolate after the tour. I didn't particularly rate the tempered chocolate part of the tour and the strawberry chocolates were kind of unpleasant. This did put me off buying anything from the gift shop.

01.03.2025

Lee was a brilliant tour guide and me and my friend really enjoyed this experience. We chose this as our ‘touristy’ activity whilst visiting York for the day and was so surprised about the local history of chocolate. An engaging and interactive experience with lots of tastes of chocolate and history. We bought our tickets online around 1.5 hours before and this was for a Saturday early afternoon

01.03.2025

Interesting tour, (patience needed for younger children though), but got to make your own lolly at the end!

28.02.2025

Catolina our guide was knowledgeable, funny and kind. Great tour!

27.02.2025

Sarah was a brilliant tour guide! Plus lots of chocolate to keep you sweet

26.02.2025

Great family experience. Welcoming, engaging staff.